Building Relationships at Annual FFSI Meeting

9-11 October 2012 saw the 12th Annual FETA Freight Systems International Global Sales and Marketing Meeting at the JW Marriott Hotel in Bangkok. In attendance were Adam Colvin of ICE Sydney and Darren Pace of ICE Melbourne.
FETA Freight Systems International (FFSI) is a global network of freight forwarding companies rendering the full spectrum of transport services including multimodal, logistics and other specialised cargo handling related activities. FFSI was organised in 1982 by a group of Far East Asia-based freight forwarders with the objective of seeking reliable, aggressive and locally managed companies to form a strong strategic global network of alliances. In 1989, a core of FFSI members incorporated FETA Freight Systems International Ltd.
Photo of FFSI meeting attendeesThis annual meeting is an important opportunity for us to meet with our overseas partners from all corners of the globe to discuss business, trade and to nurture our business relationships. We work very closely with many of these agents so it’s extremely beneficial to form personal relationships and to develop an understanding of their various businesses, particularly in the current economy.
We attended 36 meetings during the three day conference and attended another 10 external meetings in the subsequent three days.
“While attending these meetings we are constantly putting ourselves in our customers’ shoes, looking at ways to improve the forwarding services we offer our customers. This may be the result of additional services (air or ocean) or providing introductions to new suppliers or consignees, through to negotiating better freight rates and learning about the specifics of certain trade routes.”
Adam Colvin, ICE Sydney
Adam Colvin and Darren Pace receive FFSI award
Adam Colvin and Darren Pace receive FFSI achievement award
A particular highlight of the conference was being presented with an achievement award for meeting our 2011 – 2012 Top Gun Challenge with four of our overseas partners from India, Pakistan, Mauritius and Singapore.
This opportunity to develop and nurture our business relationships with our worldwide partners provides enormous advantages to all ICE agents and, in turn, our customers.